Malfunction in hosting services of Advania impacted the Health Care Services today

Advania'as Headquarters in Iceland.

Advania'as Headquarters in Iceland.

Earlier today a malfunction was detected in the hosting services of Advania which has resulted in some of their clients' websites were down. Amongst websites were the Cabinet of Iceland and Health Care Services. Þóra Tómasdóttir, the information officer of Advania, said that if companies are experiencing problems with their websites, it is because of this malfunction.

"Advania's specialists have already figured out the problem and are working hard to fix it," she said. Already most of the websites are now up and running, the Cabinet's website included.

Impact on the Health Care Services

The malfunction had an unfortunate effect on the Health Care Services, and problems were with issuing prescription and references between Health Care Institutions.

According to Ragnheiður Ósk Erlendsdóttir, the Managing Director of The Health Care Services in Reykjavík, there have been quite a bit of problems with the program Hekla which is an online communicative program between different institutions.

As a result there have been a pile of issued presciptions piling up in the system and things have been moving slowly. However, it looks like the issue has been fixed and the prescriptions are available. "This is all getting better."

The Cabinet of the Iceland Government.

The Cabinet of the Iceland Government.Árni Sæberg

She says that the situation was, however, quite difficult today and at one point the whole operation was at a standstill.

Those, who did not get to get the prescriptions renewed because of the malfunction in the system today and are in dire need for their medicine can contact Læknavaktin, the Emergency Care.

Specialists are now monitoring the situation on their end and seeing to everything running smoothly.

Once it is up and running the analytical work begins

"We are very sorry about this malfunction and the trouble it has caused," says Þóra Tómadóttir on behalf of Advania. More information about this glitz can be found on .

She adds that once the company has fixed the problems the analytical work will being and after that work there might be more answers as to why this happened.


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